1 hour ticket response
We are specialized in giving a prompt and adequate solution to each ticket submitted by a client. Our practiced help desk support staff representatives will review your request and will offer you the most efficient option. We offer a 1–hour response time guarantee for all technical support tickets. Actually, our average trouble ticket response time has proved to be 20 minutes.
An Excellent Customer Care Service
We have a team of web hosting support experts who are eager to reply to all your requests whenever you need help. The majority of our client service staff representatives have lots of years of experience in the cloud hosting plans field, so you can always rely on quick and comprehensive answers to your questions.
An Intuitive Help Center Section
Incorporated into the Website Control Panel is an easy–to–navigate Help Center section, which offers you a variety of information sources. You can browse through a regularly updated knowledge base offering web hosting account management articles and website management articles, watch the educational video tutorials or examine our F.A.Q. library.
