Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Website Control Panel you can find an in–depth Help Center section offering many educational articles and frequently asked questions. They are compiled by our support team of seasoned techs. Simply type in your question and our smart software will show you the best possible answer.

  • Top quality support service

  • Video Tutorials

  • We have compiled a selection of instructional video tutorials that detailedly display how you can address a common issue connected to your cloud hosting plans account. You will find the training videos in the Help section.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 customer service with a 60–minute ticket response time guarantee. A group of accomplished tech support engineers will be at your disposal to answer all the queries that you might possibly have. During non–busy hours, an answer will be offered within just 20 minutes.